COVID-19 Resources

Please see our Reopening Plan, updated May 2021, below.

Our Daily Student Questionnaire for COVID-19 can be found here.

For your convenience, we have isolated the following three sections separately:

COVID- 19 Guidance Flyers (English)

COVID- 19 Guidance Flyers (Spanish)

COVID-19 Guidance Flyers (Arabic)

NY Charter School COVID-19 Closure FAQ: Use this document to find answers to commonly asked questions within our community. 

Elementary Principal’s message regarding Distance Learning

Middle School Principal’s message regarding Distance Learning

High School Principal’s message regarding Distance Learning

New Ventures Principal’s message regarding Distance Learning

Nicotra Charter Principals message regarding Distance Learning

For any and all student/family needs during this time, please contact:

Elementary School

Principal Jenna Curran:
Assistant Principal Allison LoSavio:
IT Sharena Tirado: (929) 302-2763
Director of Counseling: Diane DiSalvo- 929-279-1840
Assistant Director of Counseling: Priscilla Chen- 732-771-9054
3rd/4th Grade Counselor Nadine Somma: 732-771-9714
4th/5th Grade Counselor Shannon Crisalli: 929-265-7450
Principal’s Assistant Audra Lessa:

Middle School

Intermin Principal Meagen Moeller:
IT Sharena Tirado: (929) 302-2763
Director of Counseling: Diane DiSalvo- 929-279-1840
Assistant Director of Counseling: Priscilla Chen- 732-771-9054
6th Grade Counselor Lori Faicco: (732) 927-1296
7th Grade Counselor George Torres: (732) 896-0213
8th/9th Grade Counselor Max Moran: 732-646-5468
Principal’s Assistant Carla Rivera:

High School

Principal Dori Rexha:
IT Sharena Tirado: (929) 302-2763
Director of Counseling: Diane DiSalvo- 929-279-1840
Assistant Director of Counseling: Priscilla Chen- 732-771-9054
8th/9th Grade Counselor: Max Moran- 732-646-5468
10-12th Grade Counselor: Vickie Fossella- 732-771-9402
Principal’s Assistant Carla Rivera:

New Ventures

Principal Ryan Melis:
School Coordinator Amelia DePompo:
IT Reynaldo Duncanson: (929) 302-2763
Director of Counseling: Diane DiSalvo- 929-279-1840
Assistant Director of Counseling Priscilla Chen: 732-771-9054
Counselor Max Moran: 732-646-5468
Counselor Toni Cardona: 929-277-8829
Principal’s Assistant Val Wittlin:

Nicotra Charter

Principal Joe Zaza:
Assistant Principal Jessica Carnavas:
IT Rei Rexha: (929) 302-2763
Director of Counseling: Diane DiSalvo- 929-279-1840
Assistant Director of Counseling Priscilla Chen: 732-771-9054
Counselor Carol Halfhide-Torres: 732-654-2031
Principal’s Assistant Tracey Rodriguez:


ICS has been providing grab and go meals for our students but after today (March 17), to avoid unnecessary travel, students should visit their nearest public school location for breakfast and lunch between 7:30 AM to 1:30 PM.

Any students 18 and under may visit any of these sites to pick up one breakfast meal and two lunch meals from school staff members at the main building entrance.

Please share this information with families that may find it useful during this time.

Internet Providers

Comcast is offering an internet essentials package for free. To sign up for a free internet essentials package for 60 days, applicants can simply visit The accessible website also includes the option to video chat with customer service agents in American Sign Language. There are also two dedicated phone numbers 1-855-846-8376 for English and 1-855-765-6995 for Spanish.

Spectrum is offering free internet for 60 days to households with K-12 or college students who don’t already have a Spectrum subscription. To enroll, call 1-844-488-8395.
Cell Phone Providers

AlticeUSA is providing free internet service for all students for 60 days. Please call 866-200-9522 for more information.

AT&T will offer open hot-spots, unlimited data to existing customers, and $10/month plans to low-income families. Please call 800-331-0500 for more information.

 is following the FCC agreement (waiving late fees and suspending service termination for customers), providing unlimited data to existing customers, and will allow all handsets to enable hot spots for 60 days at no extra charge. Please call 888-211-4727 for more information.

T-Mobile and MetroPCS is following the FCC agreement (waiving late fees and suspending service termination for customers), plus unlimited data to existing customers, and will allow all handsets to enable hot spots for 60 days at no extra charge. Please call 800-937-8997 for more information.

Verizon Wireless From now through April 30, Verizon is offering unlimited domestic calling to customers on limited-minute plans and is following the FCC agreement (waiving late fees and suspending service termination for customers). Please call 888-262-1999 for more information.

How to Talk Our Children Through the COVID-19 Pandemic

This is a time for patience and understanding. Please watch the attached video, just a few minutes long, which is an important message for parents and caregivers on the anxiety and loss that kids can be feeling right now due to the changes in their lives.

Our friends at Emma’s Place, licensed grief counselors who work with children, have developed this video to help you get through this time and communicate more effectively with your kids, especially when they may be acting out.

Parent Resources: Engage your Children During a Challenging Time

Many of us at Borough Hall are parents too. We feel you. We know these last few weeks have been challenging, but we are in this together. We’ve put together a new web page with resources and activities for kids that may help.

Included are activities like creating a reading BINGO game, online resources from the New York Public Library, ways to manage stress for both children and parents, and how to virtually visit museums around the globe.

Find it here:

What You Need to Know About the Schools

As students enter their second week of remote learning, our Education Team remains in constant communication with the Department of Education on the latest information about online instruction and plans in place during this school closure. Here is the information we believe parents and caregivers should know. 

Technology and Distribution

To keep students connected and able to participate in remote learning, the DOE is lending 300,000 Internet-enabled iPads to students. Priority will be given to students most in need. All devices are granted on a temporary basis and will later need to be returned. There is a limit of one device per student.

  • This week, the DOE will continue to prepare, pack and deliver the iPads that arrive from Apple to students in temporary housing, emergency shelters, youth shelters, and foster care, as well as high school students
  • The week of April 6, the DOE will focus on delivery to high school students, focusing on multilingual learner students, students with disabilities, and students who live in public housing. The iPads will be distributed on a rolling basis with new shipments arriving and being staged each week. 
  • Students who have requested an iPad, but are not in the above groups, will be eligible to receive iPads after deliveries have been made to the above groups.
  • Those who still need technology can fill out this form: The Helpdesk can be reached at 718-935-5100, Option 5
  • Activity packets will be mailed to families with children in grades Pre-K-5 who submitted the online request for an iPad. These packets include 10-days’ worth of lessons in different subjects. The families should expect to receive the packets via mail in April. Parents can access material for all grades, for students who need Specialized Instruction, and for multilingual learning students on the Activities for Students website:
  • To keep students connected and meeting academic requirements when learning remotely, the DOE has created student accounts for every single New York City public school student, including 3K and Pre-K students.  To access your student’s Google Classroom and Microsoft Office 365, please click here For step-by-step instructions, visit


  • Schools have a system for monitoring student attendance. If your student’s school includes attendance in grade calculations, they will not include absences due to COVID-19 in their grade calculations. Moving forward, schools will not include attendance in any grade calculations for the rest of the year. Schools must base students’ grades primarily on their academic performance. Students cannot fail their courses because of absences.

Special Education

If your student is recommended for integrated co-teaching, special class, or special education teacher support services (SETSS), your school will make every effort to arrange for students to continue to receive instruction from the same special education teachers and classroom paraprofessionals that usually teach them. 

  • Schools contacted families last week to begin making arrangements for special education programs and related services.  
  • Families of students with IEPs were presented with a Special Education Remote Learning Plan, developed by the student’s special education teacher and other school-based staff with knowledge of the student. 

Regional Enrichment Centers (REC) 

  • Regional Enrichment Centers opened last week to healthcare workers and first-responders and transit workers 
  • This week, enrollment has been expanded to the children of those who work for the city Health Department, the city Department of Environmental Protection, the city Parks Department, the city Department of Probation, as well as to the children of those working in pharmacies and grocery stores
  • A number of REC locations are being consolidated — parents have already been informed and presented with the nearest alternative site
  • The locations of the centers are not being publicized. There is no on-site enrollment. 
  • Parents should apply for enrollment by filling out this online form:

Locations for Grab-and-Go Meals

Last week, more than 500,000 grab-and-go meals were provided to students across the city. In addition, door-to-door meals are being delivered to medically fragile students through Door Dash.

There are 449 meal hubs open across the city from Monday through Friday from 7:30 a.m. to 1:30 p.m. for all students up to age 21. No registration, ID or documentation is required. All three meals can be picked up at the same time, and caregivers can pick up meals on behalf of their children. To learn the meal hub location nearest to you, text FOOD or COMIDA to 877-877.   

Below are the grab-and-go locations on Staten Island: 

  • I.S. R002 George L. Egbert
  • P.S. 004 Maurice Wollin
  • P.S. 11 Thomas Dongan School
  • P.S. 016 John J. Driscoll
  • P.S. 018 John G. Whittier
  • P.S. 020 Port Richmond
  • P.S. 21 Margaret Emery-Elm Park
  • P.S. 022 Graniteville Extension
  • I.S. 024 Myra S. Barnes
  • P.S. 026 The Carteret School
  • I.S. 027 Anning S. Prall
  • P.S. 030 Westerleigh
  • P.S. 031 William T. Davis
  • P.S. 39 Francis J. Murphy Jr.
  • P.S. 044 Thomas C. Brown
  • I.S. 49 Berta A. Dreyfus
  • P.S. 052 John C. Thompson
  • P.S. 053 Bay Terrace
  • P.S. 054 Charles W. Leng
  • P.S. 055 Henry M. Boehm
  • P.S. 057 Hubert H. Humphrey
  • P.S. 060 Alice Austen
  • P.S. 069 Daniel D. Tompkins
  • I.S. 072 Rocco Laurie
  • The Michael J. Petrides School
  • Curtis High School
  • New Dorp High School
  • Port Richmond High School

We know managing remote learning is challenging and that you’re balancing many responsibilities, so we are adjusting our schedule to meet yours. We now have evening and weekend Helpline appointments available. Call or fill out a Help Request Form to book an appointment with an educator.

Most appointments are available within 48 hours. Get your special education and related questions answered quickly, including those about remote learning plans and services, assistive technology devices, and preparation for virtual IEP meetings.

INCLUDEnyc Help Line
212-677-4660 (English)
212-677-4668 (Espanol)

Open Mon-Thurs, 9 AM – 4 PM
Online Help Request Form

For adjusting to learning at home…

For advocating for your child remotely …

For contacting preschools…

For public benefits during COVID-19…

For the latest news, resources, and events throughout the week, view our COVID-19 update page and follow us on social media.


Tuesday, April 21

Wednesday, April 22

  • Online Workshop: Behavior support at home,5 PM
    Featuring Behavior Specialist Elizabeth Nadeau, M.S.Ed, PD, from NYC Department of Education
  • Parent support group,6 PM

Thursday, April 23

  • Navigator & Navegador,5 PM
  • Facebook Live: Updates on high school graduation & NYS
    Regents,6 PM

Friday, April 24

  • Facebook Live: Simple, fun teaching strategies at home,10 AM

Wellness Tips

What can we do besides washing our hands for 20 seconds frequently and distance ourselves socially?

For one, this is a stressful and frightening time for all of us. You’re not alone. Many of us are worried about our health or the health of loved ones. Many are struggling with either finding child care or figuring out how to keep the kids busy. Many are worried about losing our jobs or other financial worries. Do we have enough food and supplies in the house? The list seems endless. Experts are advising the following:

Accept the way you feel. If you’re anxious, sad or angry, acknowledge it. The more we try to avoid or push away these feelings, the stronger they get. Some call it “riding the wave” as the feelings will rise and come down again naturally. We just need to ride it out.

If your emotions feel like too much, sometimes putting cold ice packs or water on your face or doing some exercise can help.

If you’re watching the news to stay informed about the virus and how to stay safe, that’s good, but don’t over watch the news. This can make you more anxious and depressed.

Take good care of yourself. This is not selfish, you deserve it. Try to get enough sleep, try and eat enough fresh fruits and vegetables, drink plenty of water, and get exercise (if indoors: clean the house, go up and down stairs, dance to music, do online exercises), avoid alcohol or smoking as they may seem to reduce stress initially, but they often make things worse. Have enough medicine in the house and make sure it’s out of the reach of children.

Distract yourself with something that feels good to you. Watch a funny show or movie,  read a book, play games, eat your favorite food, draw, listen to music, sew, knit, paint, arts and crafts, sing. Bake or cook something that fills the house with pleasing aromas. Use good smelling lotion. Let it be something that elevates your mood or relaxes you.

Be mindful. Take deep breaths, meditate, pray, take a bath or shower…whatever you’re doing, put your mind on that one thing only and let everything else go.

Create new routines- as our normal routines are disrupted, create new ones. Have regular waking and bedtimes and mealtimes for you and your family. Have TV or computer time,  times for the family to play games together, alone or private time, homework time. Remember, kids like structure and it’s important to stick to a routine.

Stay connected with friends and family through social media, email or by phone.  Reconnect with family and friends you’ve lost touch with. Or contact our counseling department for support or referral to an agency who can help. 

Let your younger children talk to you about the coronavirus.  You can be reassuring and let them know that kids seem to have milder symptoms. Focus on what you can do to stay safe like washing their hands for 20 seconds or two happy birthday songs. Try to answer your child’s questions without giving too much information that can be overwhelming. If you don’t know something, let them know. Above all, be calm yourself before talking to kids. If you’re stressed and fearful, that is not a good time to talk. Stick to a household routine which can make kids feel secure and safer.